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We make it happen

Scale with confidence, cut costs, and elevate service quality. Our performance-driven outsourcing blends human expertise with smart automation to give your CX a competitive edge.

Our Services

We engineer the future of your business.


From bold ideas to flawless execution, our end-to-end solutions transform operations, accelerate growth, and secure your competitive edge in a fast-changing world.

We engineer the future of your business.


From bold ideas to flawless execution, our end-to-end solutions transform operations, accelerate growth, and secure your competitive edge in a fast-changing world.

emale customer support agent with headset working on a computer, providing live assistance.

Customer Support

Team of professionals working with complex data systems on multiple screens in a control room.

Technical support

Digital stock chart showing market trends, representing financial analysis and investment data.

Sales & outreach

Group of professionals in a modern office working together on business strategy and innovation.

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office

Industries

Global tech innovation for unbeatable performance.


We power industry leaders with world-class customer experiences, operating as an invisible extension of your brand. Behind the scenes, we connect, engage, and deliver excellence at every touchpoint.

Global tech innovation for unbeatable performance.

We power industry leaders with world-class customer experiences, operating as an invisible extension of your brand. Behind the scenes, we connect, engage, and deliver excellence at every touchpoint.

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Telecom &
Internet Providers

Reliable Support for Fast-Moving Telecom Brands

Advanced digital interface displaying analytics and charts, representing data-driven decision making.

Finance &
Insurance

Secure, Compliant Support for Financial Service Providers

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Travel & Hospitality

Hotels and travel platforms need multichannel support to handle bookings and cancellations

Row of wind turbines under a cloudy sky, symbolizing renewable energy and environmental sustainability.

Energy &
Utilities

Utility providers need responsive support to manage billing, service updates, and customer inquiries

E-commerce shopping cart with cardboard boxes on a laptop, symbolizing online retail logistics.

E-commerce & Retail

Boost Sales and Satisfaction with Scalable E-Commerce Support

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Healthcare
 

Healthcare providers rely on clear, reliable support for patient inquiries, scheduling, and billing assistance

Why VOOXİO

Bridging Kosovo’s talent with DACH companies.

Based in Kosovo and focused on the DACH region, we help companies streamline operations, improve service quality, and reduce costs—without compromise.

Fluent, Trained Agents

Native-level service quality tailored to DACH customer expectations

Scalable Teams

Easily scale your team up or down based on season, volume, or growth

Cost-Effective Nearshoring

Save on costs without losing control or quality—just 2 hours from Germany

AI-Supported Operations

Faster resolution, better routing, and smarter reporting with automation-enhanced workflows

Tailored to Your Business

We adapt to your tools, tone, KPIs, and customer journey

GDPR-Compliant & Secure

We follow strict European data privacy regulations to protect your customers and reputation

Your vision
We make it happen

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